We love hearing from you. Whether you have a question about an order, need help finding the right product, or just want to share feedback, our team is here to help. Nothing makes us happier than knowing we’ve made your shopping experience a little easier and a lot more enjoyable.<\/p>\n
When you reach out, please include your order number if you have one. That little detail helps us find your information quickly and get back to you with the most helpful answer. We read every single message, and we treat each one like a conversation with a neighbor.<\/p>\n
The quickest way to reach us is by email. Send your questions or comments to info@northshoremercantile.shop<\/strong> and we will get right on it. We aim to respond to every message within 24 to 48 hours on business days. So if you write to us on a Friday afternoon, expect to hear back by Monday or Tuesday at the latest.<\/p>\n Our team works from a bright and busy office in Austin, Texas. If you ever need to send something by mail or just want to know where we call home, here is our address:<\/p>\n North Shore Mercantile Please note that this is our business office, not a retail storefront. So while we would love to meet you in person, we do not have a showroom for walk-in visitors. For any in-person questions, it is always best to email us first.<\/p>\n Our customer care team works Monday through Friday, from 9 in the morning to 5 in the evening, Eastern Standard Time. We take our weekends to recharge, just like you do. So if you email us over the weekend, we will get back to you first thing on Monday morning.<\/p>\n We know your time is valuable, and we appreciate you trusting us with your shopping needs. So please, do not hesitate to reach out. We are friendly, we are real, and we are always happy to help.<\/p>\n","protected":false},"excerpt":{"rendered":" Get in Touch with North Shore Mercantile We love hearing from you. Whether you have a question about an order, need help finding the right product, or just want to share feedback, our team is here to help. Nothing makes us happier than knowing we’ve made your shopping experience a little easier and a lot […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-591","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/pages\/591","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/comments?post=591"}],"version-history":[{"count":3,"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/pages\/591\/revisions"}],"predecessor-version":[{"id":3426,"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/pages\/591\/revisions\/3426"}],"wp:attachment":[{"href":"https:\/\/www.northshoremercantile.shop\/index.php\/wp-json\/wp\/v2\/media?parent=591"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}Visit Our Office<\/h3>\n
\n2203 Commerce Way, Suite 108
\nAustin, TX 78744<\/p>\nOur Hours<\/h3>\n