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Terms of Service
Welcome to NORTHSHOREMERCANTILE. These terms outline the rules for using our website and purchasing our products. By browsing or shopping with us, you agree to the conditions below. If you have questions, feel free to reach out at [email protected].
Using Our Site
We work hard to keep our online store safe and easy to use. You agree to use this site for personal, non-commercial purposes only. Please do not attempt to disrupt the website, access restricted areas, or interfere with other customers’ experience. We may update or change the site from time to time, and we appreciate your patience when we make improvements.
Orders and Payments
When you place an order, you agree to provide accurate and current information. We reserve the right to decline or cancel any order for reasons such as product availability, pricing errors, or suspected fraudulent activity. All prices are shown in the currency selected at checkout. Payment must be completed before we begin processing your order.
Product Information
We make every effort to display our products clearly and accurately. However, colors and details may look slightly different on your screen due to lighting or device settings. We do our best to describe items honestly, but we cannot guarantee that every description is perfect. If something does not meet your expectations, our return policy covers eligible items.
Shipping and Delivery
Shipping times and costs are shown at checkout. We aim to process orders quickly, but delivery windows may vary depending on your location and carrier conditions. Once your order leaves our facility, the shipping carrier is responsible for the package. We are not liable for delays caused by weather, customs, or other events outside our control.
Returns and Refunds
We want you to feel confident in your purchase. If you are not satisfied, you may request a return within the timeframe stated in our return policy. Items must be unused, in original packaging, and in the same condition you received them. Refunds are issued to the original payment method once we receive and inspect the returned item. Some items, such as final sale products, cannot be returned.
Intellectual Property
All content on this site, including text, images, logos, and design elements, belongs to NORTHSHOREMERCANTILE or our partners. You may not copy, reproduce, or distribute any part of our website without written permission.
Limitation of Liability
NORTHSHOREMERCANTILE is not liable for indirect, incidental, or consequential damages arising from your use of our site or products. Our total liability for any claim related to a purchase will not exceed the amount you paid for that product.
Changes to These Terms
We may revise these Terms of Service occasionally. Any updates will be posted on this page, and the revised version will apply to all orders placed after the update date. We encourage you to check back here from time to time.
Contact Us
If you have any questions about these terms or your order, please email us at [email protected]. We are happy to help.